Order Tracking
You can choose your preferred shipping method on the Order Information page during the checkout process.
- You will receive an E-mail notifying you once your order has shipped. The email will include a unique parcel tracking number. The status of your order can be reviewed by logging into "My Account". Or track the status through 3-party website: 17track.net.
- Shipping times can be affected by variable customs clearance times or public holidays. If you have not received your package based on the above estimates, please kindly submit a CONTACT FORM at the bottom for help.
- Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. Unfortunately this is outside of our control. Normal service resumes immediately after each holiday.
- It can take a few days to follow order shipment before the Tracking number becomes active on the courier's system. If the information has not appeared on the courier's website, please try again later.
- Due to longer customs clearance times, Standard Shipping times have been extended to 15-30 days for Brazil and 10-15 days for all other destinations in Latin America.
- Unigear ships all packages from our warehouses and distribution center.
- If you have any concern about shipping, you can contact us in advance at service@unigearshop.com.