Dear Valued Customers,
We want to thank you for your patience during this very challenging situation and provide you with an update on our response to the COVID-19 health emergency.
Due to the impact of COVID-19, global transportation services have been hit severely, as well as the delivery time in some areas. Therefore, if your package fails to be delivered within the prescribed time, or if the delivery time is too long, we would appreciate your understanding and don't hesitate to contact us for more details. Besides, to guarantee the delivery of orders, we're sorry that we have to suspend delivery services in some countries/regions. We are looking for faster and safer transportation channels to solve this problem and will keep you updated.Thanks for choosing us and fight with us! Stay safe!
Due to the priority of delivery of medical supplies by shipping companies, the delivery time of DHL will delay for 5-7 days. In order to deliver in time, we are sorry to inform that we will cancel the expedited shipping services in other countries except the United States. If you need the order urgently, please contact us for more detail before payment. We will notify you when the expedited service is recovery.
Good news! we have found some faster and safer transportation channels for the United States, United Kingdom and Germany. To guarantee the effectiveness and delivery of orders, we're sorry that we have to suspend delivery services in some countries/regions and adjust the cost of expedited shipping method. You can choose your preferred shipping method on the Order Information page during the checkout process. Please refer to the shipping page for more information.