Question: I purchased the United traction cleats and I received two lefts. I did not receive a right and a left. I ordered the 18 spike size large in black.
Answer: The traction cleats do not distinguish between left and right. The "L" stands for the size "Large".
Question: I ordered 3 pairs of crampons of different sizes. How can I tell them apart?
Answer: The size is marked on the heel of the elastic band, size M - "M", size L - "L", size XL - "L +".
Question: I purchased a pair of your traction cleats about two months ago and loved them so much. However, I broke the "u" shaped metal piece the heel broke in half...... I use them for ice fishing. Please let me know how to move forward.
Answer: Please send us the order number and some pictures of the broken part. We will do our best to help and provide a best solution.