Wasn’t aware when I purchased it that it was being shipped from China. No mention of it at all. Could have waited for it to be back in stock with Amazon and ordered it there.. would have got it in 2 days. Then, the purchase and processing fell during Chinese New Year so they close down for about a month. Item just made it to America and it’s sitting in Los Angeles for almost a week. My friend has one of the backpacks so I’m sure I’ll like it... if it only makes it to me by May which is when my cruise is planned.
I get emailed responses from the company in a reasonable time but the transaction from start to finish is VERY disappointing.
It did take around 2 weeks to arrive but I am quite happy with my purchase. Ordering online was easy and even when I contacted the customer service regarding the time it was taking to arrive, they replied quickly and professionally. Will order again and even recommended it to a colleague.
The product meets expectations for its great quality and careful design. A great buy.The product meets expectations for its great quality and careful designI have received the product (to Spain) in a fairly short time even though the shipment was standard. . A great buy. Happy.